FAQ

Tinderbox 2025 takes place 26-28 June 2024 in Tusindårsskoven, Odense.

Line up will be released continuesly.

We look forward to seeing you!

The Tinderbox festival site is situated in Tusindaarsskoven in Odense. Entrance to the festival site via the intersection Kløvermosevej/Falen.

Tickets for Tinderbox 2025 are now for sale here.

The official ticket provider for Tinderbox 2025 is United Tickets.

We invite you to follow us on social media or sign up to our (Danish) newsletter to be the first to hear news about Tinderbox 2025.

There is no special disability festival passes for Tinderbox. All you have to do is buy a ticket for yourself via our ticket provider.

If you have a valid companion card from the Danish Handicap Organizations’ User Service (or equivalent from abroad), you can bring one companion free of charge.

When you arrive at the festival site, get your own wristband first. Then you and your companion must go to the Information booth, which is located at the main entrance. Here, your companion will get a 1-day wristband.

Your companions wristband will always match yours. Ex. If you buy a VIP ticket for yourself, your companion gets VIP access as well.

Note: If you have purchased a partout ticket, your companion will still receive a new one-day wristband every day.

There will be separate podiums for wheelchair users and disabled toilets at the festival site.

Please note, that most of the site is covered with grass and that in case of rain it can be difficult to get around in a wheelchair.

It is possible to use contactless, Apple Pay and Google Pay in our bars and stalls. There may be temporary outages on the festival site’s internet. Contactless/mobile payment cannot be used during these periods.

What is contactless?

The banks issue payment cards that can be used as “contactless payment”, if the Dankort terminal is capable of receiving contactless payment. Such cards are equipped with an NFC chip. You can check if your card is ready for contactless payment by looking for this mark on the card.

If your card does not have this mark, you can contact your bank if you want to be ready for contactless payment.

At Tinderbox, all Dankort terminals accept contactless payment. This means that a payment is made by simply holding your card over the Dankort terminal, if the amount is under DKK 350. For amounts over DKK 350, you must enter your pin code, and when your card has been used contactless 10 times without entering of pin code, you must enter your pin code regardless of the size of the amount. This is purely to prevent abuse if you lose a card with an NFC chip.

Sunscreen and mosquito spray?
You may bring sunscreen and mosquito spray if they are in a tube or with a pump.
You can not bring sunscreen and mosquito spray which are in pressurized bottles.

Umbrella?
You can not bring an umbrella. But you can bring rainwear and rain ponchos can also be purchased at the bars.

My dog?
Animals are not allowed at the festival grounds.

My child?
Children under 12 years of age can go for free when accompanied by an adult. Children 12 years or older must buy a regular ticket. However, we recommend that small children use earmuffs and that children generally do not stay at the festival site after 8 pm.

An empty water bottle?
You may bring an empty water bottle made out of plastic which you can fill up at the site. Glass and metal bottles are not allowed.

Your own food and drink?
It is not allowed to bring your own food and drink to the festival grounds. There is a wide selection of food – even if you are allergic to gluten, lactose or are vegetarian or vegan. You can see all the food stalls in our app.

Alcohol?
It is not allowed to bring alcohol. There is a wide selection of beverages on site.

Makeup/perfume?
You may bring small makeup items and a little perfume. You can not bring a spray deodorant. Pressurized aerosol bottles are not allowed on the site.

Dry shampoo?
If the can is not pressurized, you can bring it. Pressurized cans (with the small flame symbol) are not allowed.

Electronics?
It is not allowed to bring tape recorders, camcorders or professional/large photo cameras. Audio and video recording is not allowed.

Camera?
You can bring small digital cameras (pocket size) and cell phones. Larger cameras such as SLR are not allowed. This also applies to larger cameras that are not considered professional.

Medicine?
If you bring over-the-counter medication, keep it in the package so it is identifiable at the entrance. Then it will not be taken.
If you have prescription medicine, you may only bring a day’s consumption for yourself daily, and you must be able to document which medicines you are taking and that you have a prescription.

We have a professionally trained security team and a corps of skilled inspectors on the festival site. At all times during the festival, they will be ready to handle any problem that might occur. You can be sure that we will do everything we can to take good care of our guests.

The security team are the highest authority on site – if something happens, or if someone is in urgent need of help, please contact our security staff as soon as possible.

We are looking for sharp interns twice a year – in the spring and in the autumn. We recruit interns for our marketing and volunteer departments and you must be fluent in Danish to apply.

Practical information:
– Spring period: February – July
– Autumn period: September – December
– You must be in the process of a higher education
– Time: 30 hours per week
– Unpaid, but with paid lunch
– Location: Aarhus C

The internships are advertised twice a year. If you cannot find a notice, you are welcome to send your application to info@tinderbox.dk.

Are you interested in a job with us?

Read more here.

Tinderbox is a part of Superstruct Entertainment.
Superstruct Entertainment is a live entertainment platform that owns and operates over 50 large-scale events and music festivals globally. Besides NorthSide and Tinderbox, Superstruct’s portfolio of events also includes Øya in Oslo, Flow in Helsinki, Wacken Open Air, Sziget, Sónar, Parookaville, Boardmasters + more.

Are you from the press and want to get in touch with us?

Contact us here or at tel. +45 92 82 92 97.

Data policy

1. Introduction
1.1 This Privacy Statement is information to you because Tinderbox ApS collects data about you; according to GDPR accession May 25th, 2018.

2. Data Processor
2.1 Tinderbox Entertainment ApS, Studsgade 27, Aarhus C, CVR: 36 06 98 48, is the data processor. This means we are responsible for your personal data.

3. Purpose of collection of personal data and legal basis
3.1 We ensure that your personal information is only collected and processed in accordance with the following purposes:

(a) In order to deliver products and / or services ordered by you.
(b) To answer your questions or complaints.
(c) To enable you to participate in a competitions.
(d) To provide you with information about other products and services we offer similar to those you have already ordered or asked for.
(e) To notify you about changes in our services / products.
(f) To help us improve our websites, products and services.
(g) Making profiles – if so, the consequences of profiling and the logic of profiling. The interests gained from profiling are to gain an understanding of customer preferences to enable Tinderbox Entertainment ApS to customize the advert (s) and thus provide customers with more relevant offers for goods and services.

3.2 We keep your personal data for 14 months after which they will be deleted.

4. Your rights
4.1 If you have questions regarding our processing of your personal data, please contact us using the contact information described below in section 6.
4.2 You may request access to your personal information at any time and if the information is incorrect, it can be corrected, deleted or changed using the contact information described in section 6 below. You may also request limitation, transfer of data, or withdraw your consent.
4.3 If you have any complaints about our processing of your personal data, please contact the Data Inspectorate.

5. Transfer of personal data
5.1 We may disclose personal information to affiliates or affiliates, as well as professional advisors in accordance with applicable data protection legislation.
5.2 Our employees, agents, business partners, suppliers may have access to your personal data to a limited extent as needed to provide a service to us or to enable them to act on our behalf in accordance with applicable data protection legislation.
5.3 We reserve the right to use or disclose information as necessary to comply with the law, regulation or legal request or cooperate with any legal inquiry.

6. Contact Information
6.1 If you have any questions regarding our data policy, please contact us at the following information:
(a) Tinderbox Entertainment ApS, Studsgade 27, 8000 Aarhus C, CVR: 36 06 98 48
(b) Datatilsynet, Borgergade 28,5, 1300 Copenhagen K
(c) E-mail: datapolitik@tinderbox.dk

You did not find the answer to your question?

Then you can contact us at info@tinderbox.dk, and we will get back to you as soon as possible.