FAQ

DURING TINDERBOX

Lost property is handed in at our Information Desk, located outside the festival entrance. If your belongings have been found, you can collect them there.

The Information Desk is open during festival opening hours each day from 12:00–02:00.

Lockers rented for a single day are emptied overnight, and any items found inside will also be delivered to the Information Desk.

If you find a lost item on the festival site, you are very welcome to hand it in there as well.

AFTER TINDERBOX

After the festival, lost property can be collected from Fyns Laksefisk.

Address:
Falen 216
5250 Odense SV

Access via Falen opposite Eventyrgolf. Follow the signs.

Lost property collection hours:

Sunday: 12:00–18:00
Monday–Thursday: 08:00–16:00
Friday: 08:00–15:00
+ by appointment

Contact information for Fyns Laksefisk:

ibo@fynslaksefisk.dk
+45 61 55 89 77

Valuable items (worth more than DKK 800) will be handed over to the police lost property office after a few weeks. This also includes keys, cards, wallets, jewellery, and similar items.

Clothing, bicycle helmets, and other unclaimed items will be donated to the Red Cross after 2–3 months.

Didn’t get a chance to collect your belongings from your locker?

Everything left in the lockers has been packed and labeled with its locker number. You can collect it from Laksefisk, just like any other lost property.

There are photographers walking around the festival site taking official photos for Tinderbox. These images may be used for marketing purposes.

If a photo of you is used and you are not comfortable with it, you can at any time request that it be deleted. For any questions, please contact info@tinderbox.dk.

You can find more information in our privacy policy section.

Tinderbox 2027 takes place 24-26 June 2027 in Tusindårsskoven, Odense.

Early Bird tickets for Tinderbox 2027 go on sale on Sunday, June 28 at 12:00 p.m. The offer is available until Tuesday, June 30 at 12:00 p.m., or until tickets sell out.

Find our ticket shop here.

Tickets can only be purchased through our official ticket shop. Only tickets bought there are guaranteed to be valid, with secure payment.

If you experience any issues with your ticket purchase, please contact our customer service team.

We invite you to follow us on social media or sign up to our (Danish) newsletter to be the first to hear news about Tinderbox 2026.

There is no special disability festival passes for Tinderbox. All you have to do is buy a ticket for yourself via our ticket provider.

If you have a valid companion card from the Danish Handicap Organizations’ User Service (or equivalent from abroad), you can bring one companion free of charge.

When you arrive at the festival site, get your own wristband first. Then you and your companion must go to the Information booth, which is located at the main entrance. Here, your companion will get a 1-day wristband.

Your companions wristband will always match yours. Ex. If you buy a VIP ticket for yourself, your companion gets VIP access as well.

Note: If you have purchased a partout ticket, your companion will still receive a new one-day wristband every day.

You did not find the answer to your question?

Then you can contact us at info@tinderbox.dk, and we will get back to you as soon as possible.

Are you a member of the press and want to get in touch with us?

Contact us at presse@tinderbox.dk.

Data policy

1. Introduction
1.1 This Privacy Statement is information to you because Tinderbox ApS collects data about you; according to GDPR accession May 25th, 2018.

2. Data Processor
2.1 Tinderbox Entertainment ApS, Studsgade 27, Aarhus C, CVR: 36 06 98 48, is the data processor. This means we are responsible for your personal data.

3. Purpose of collection of personal data and legal basis
3.1 We ensure that your personal information is only collected and processed in accordance with the following purposes:

(a) In order to deliver products and / or services ordered by you.
(b) To answer your questions or complaints.
(c) To enable you to participate in a competitions.
(d) To provide you with information about other products and services we offer similar to those you have already ordered or asked for.
(e) To notify you about changes in our services / products.
(f) To help us improve our websites, products and services.
(g) Making profiles – if so, the consequences of profiling and the logic of profiling. The interests gained from profiling are to gain an understanding of customer preferences to enable Tinderbox Entertainment ApS to customize the advert (s) and thus provide customers with more relevant offers for goods and services.

3.2 We keep your personal data for 14 months after which they will be deleted.

4. Your rights
4.1 If you have questions regarding our processing of your personal data, please contact us using the contact information described below in section 6.
4.2 You may request access to your personal information at any time and if the information is incorrect, it can be corrected, deleted or changed using the contact information described in section 6 below. You may also request limitation, transfer of data, or withdraw your consent.
4.3 If you have any complaints about our processing of your personal data, please contact the Data Inspectorate.

5. Transfer of personal data
5.1 We may disclose personal information to affiliates or affiliates, as well as professional advisors in accordance with applicable data protection legislation.
5.2 Our employees, agents, business partners, suppliers may have access to your personal data to a limited extent as needed to provide a service to us or to enable them to act on our behalf in accordance with applicable data protection legislation.
5.3 We reserve the right to use or disclose information as necessary to comply with the law, regulation or legal request or cooperate with any legal inquiry.

6. Contact Information
6.1 If you have any questions regarding our data policy, please contact us at the following information:
(a) Tinderbox Entertainment ApS, Studsgade 27, 8000 Aarhus C, CVR: 36 06 98 48
(b) Datatilsynet, Borgergade 28,5, 1300 Copenhagen K
(c) E-mail: datapolitik@tinderbox.dk

Read the Tinderbox Rules of Conduct here to be well prepared for what you can and cannot bring, and how we can create a safe and enjoyable festival together.

Tinderbox is a part of Superstruct Entertainment.
Superstruct Entertainment is a live entertainment platform that owns and operates over 50 large-scale events and music festivals globally. Besides NorthSide and Tinderbox, Superstruct’s portfolio of events also includes Øya in Oslo, Flow in Helsinki, Wacken Open Air, Sziget, Sónar, Parookaville, Boardmasters + more.

Are you interested in a job with us?

Read more here.

We are looking for sharp interns twice a year – in the spring and in the autumn. We recruit interns for our marketing and volunteer departments and you must be fluent in Danish to apply.

Practical information:
– Spring period: February – July
– Autumn period: September – December
– You must be in the process of a higher education
– Time: 30 hours per week
– Unpaid, but with paid lunch
– Location: Aarhus C

The internships are advertised twice a year. If you cannot find a notice, you are welcome to send your application to info@tinderbox.dk.

It is possible to use contactless, Apple Pay and Google Pay in our bars and stalls. There may be temporary outages on the festival site’s internet. Contactless/mobile payment cannot be used during these periods.

What is contactless?

The banks issue payment cards that can be used as “contactless payment”, if the Dankort terminal is capable of receiving contactless payment. Such cards are equipped with an NFC chip. You can check if your card is ready for contactless payment by looking for this mark on the card.

If your card does not have this mark, you can contact your bank if you want to be ready for contactless payment.

At Tinderbox, all Dankort terminals accept contactless payment. This means that a payment is made by simply holding your card over the Dankort terminal, if the amount is under DKK 350. For amounts over DKK 350, you must enter your pin code, and when your card has been used contactless 10 times without entering of pin code, you must enter your pin code regardless of the size of the amount. This is purely to prevent abuse if you lose a card with an NFC chip.

Here you’ll find answers to the most basic information about TB Camping.

Access: Access to TB Camping is only granted with a valid festival ticket for the respective day and a valid camping ticket

Location: Fyens Væddeløbsbane, Prins Haralds Alle 51B, 5250 Odense SV

Opening hours: Thursday 25th June 12AM – Sunday 28th June 12PM

Food and drinks: Feel free to bring your own food and drinks to the camping area. It will also be possible to purchase breakfast and drinks on-site.

Music: Bringing a small speaker is allowed. Bringing bigger items such as a Soundboks or similar, car batteries or similar is not allowed. There must be quiet on the campsite at 12.00 a.m.

WiFi: No

Parking: Parking will be available at Væddeløbsbanen. Check the tickets available on the ticket page. When you buy a ticket for a Camping Unit, parking for 1 car is included.

Electricity connection: Please refer to the specific accommodation types.

Shower: Yes, there are shower trailers.

Kitchen: No.

Video surveillance: Yes.

Patrolling guards: Yes.

Open fire: Not allowed.

Pavilions: Not allowed.

Various furniture (e.g., sofas or foosball tables): Not allowed.

Check-out: Before leaving the camp, you must check out with the staff. Once your camp has been approved, the refund of your deposit will be initiated.

Deposit: The refund of the deposit will occur no later than 3 weeks after the end of the festival, as long as you meet the requirements.

Drugs: There is zero tolerance for drugs of any kind. Dealing in and possession of drugs will result in immediate expulsion and police involvement.

TB Camping is back. Read much more about all the accommodation types here.